Frequently Asked Questions
What are your shipping options and delivery times?ā¼
We offer standard and express shipping worldwide. Orders typically arrive within 3 to 7 business days, depending on your location and selected delivery method.
How do I return an item if I am not satisfied?ā¼
You can return any unused product within 30 days of delivery. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?ā¼
Lorena Canals accepts all major credit cards, PayPal, and flexible financing options like Klarna to ensure a secure and convenient checkout experience for every customer.
How do you ensure the quality of your home products?ā¼
Our rugs and accessories are handcrafted using natural cotton and non-toxic dyes. Each piece undergoes rigorous quality control to ensure durability and safety for your home.
Why Choose Us
Machine Washable
Easily clean your stylish rugs in a domestic washer.
Eco-Friendly Materials
Crafted with natural cotton and non-toxic botanical dyes.
Artisan Handmade
Unique pieces carefully handcrafted by skilled Indian artisans.
